Lead Department
Accounting and Information Systems
Coordinated by
Fred Creedon (Fred.Creedon@mtu.ie)
Purpose
- To explore and advance user-centred design principles in academia.
- To create opportunities for collaboration between academia, public sector, and industry on service design initiatives.
- To align Learning Community goals with MTU’s strategic objectives.
- To engage new members in actively shaping the Learning Community’s direction.
Summary
- The Learning Community hosted the ‘Service Design: The Opportunity for Academia’ event on 17th October 2023, featuring internationally recognised service design expert Professor Birgit Mager.
- The event focused on the rise of service design in Ireland and its intersection with academia.
- Guest speakers included Julianne Coughlan (Cork County Council), Karen Fitzgerald (Fáilte Ireland), John Lynch (Context Studio), and Dr. Sarah Hayes.
- The event was free and open to the public, with all tickets fully booked.
- Over 20 staff members and up to 25 students benefited from participation.
- No events were run in the subsequent academic year, as efforts were focused on developing leadership skills for future LC sustainability.
- Participation in ‘Leading Learning Communities’ training informed plans for enhancing leadership and strategy for the LC.
- Plans are underway to align the Learning Community’s goals with university-wide strategic priorities and recruit new active members for upcoming initiatives.
- The Learning Community aims to restructure and relaunch in the next academic year, with a clearer focus on strategic alignment and active participation.
